@inbook{Schaeffer2002,
author = {Schaeffer, N.C.},
title= {Standardization and its discontents: Standardization, interaction, and the survey interview},
year = {2002},
editor = {Maynard, D.W.},
editor = {Houtkoop-Steenstra, H.},
editor = {Schaeffer, N.C.},
editor = {van der Zouwen, J.},
booktitle = {Standardization and tacit Knowledge: Interaction and practice in the survey interview},
address = {New York},
publisher = {Wiley},
}