TY - CHAP A1 - Hu, M. A1 - Liu, B. T1 - Mining and summarizing customer reviews Y1 - 2004 DO - 10.1145/1014052.1014073 A3 - Kim, W. A3 - Kohavi, R. A3 - Gehrke, J. A3 - DuMouchel, W. T2 - Proceedings of the 10th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD 2004) CY - New York PB - ACM ER -