TY - CHAP A1 - Houtkoop-Steenstra, H. T1 - Meeting Both Ends: Between Standardization and Recipient Design in Telephone Survey Interviews Y1 - 1995 A3 - Ten Have, P. A3 - Psathas, G. T2 - Situated Order: Studies in the Social Organization of Talk and Embodied Activities CY - Washington, DC PB - International Institute for Ethnomethodology and Conversation Analysis, and University Press of America SP - 91 EP - -106 ER -