@article{Suchman1990,
author = {Suchman, L. and Jordan, B.},
title= {Interactional Troubles in Face-to-face Survey Interviews},
year = {1990},
doi = {10.2307/2289550},
journal = {Journal of the American Statistical Association},
volume = {85},
number = {409},
pages = {232--241},
}