@misc{Chartered Institute of Personnel and Development [CIPD]2005,
author = {Chartered Institute of Personnel and Development [CIPD]},
title= {Flexible Working: The Implementation Challenge},
year = {2005},
URL = {http://www.cipd.co.uk/NR/rdonlyres/EBAA2100-EF46-43EE-9C6D16577DCBC6DE/0/flexwork1005.pdf},
publisher = {CIPD},
address = {London},
}