@inbook{Heritage1979,
author = {Heritage, J.C. and Watson, D.R.},
title= {Formulations As Conversational Objects},
year = {1979},
editor = {Psathas, G.},
booktitle = {Everyday Language: Studies in Ethnomethodology},
address = {New York},
publisher = {Irvington},
pages = {123--163},
}